Returns & Exchanges
At Teddy Baldassarre, we want you to be completely satisfied with your purchase. We offer a 7-day return policy for a full refund or exchange on all unworn watches and accessories in their original condition.
Initiate Your Request
Contact our concierge team or visit our online returns portal to request a Return Merchandise Authorization (RMA) number within 7 days of delivery.
Secure Packaging
Carefully pack the item in its original brand packaging, including all warranty cards, manuals, and protective plastics, to ensure it remains in pristine condition.
Ship the Item
Affix the provided prepaid insured shipping label to your package and drop it off at any authorized courier location to ensure safe transit back to our facility.
Inspection and Refund
Once our specialists verify the item's condition, we will process your refund to the original payment method or issue a store credit for exchanges within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing